Privacy
§ 1 Information about the collection of personal data
(1) Below, we provide information about the collection of personal data when using our website. Personal data is any data that can be related to you personally, e.g., name, address, email addresses, user behavior.
(2) The controller pursuant to Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is Dipl.-Kfm. Mark Timmermeister, BE TURBO GmbH, Daimlerstr. 32, 48432 Rheine, Germany, mark.timmermeister[at]be-turbo.de (see our legal notice). You can contact our data protection officer, Mr. Ralf Bakenecker, at datenschutz[at]be-turbo.de or at our postal address with the addition “the data protection officer — Mr. Ralf Bakenecker.”
(3) When you contact us by email or via a contact form, the data you provide (your email address, your name, and telephone number, if applicable) will be stored by us in order to answer your questions. We will delete the data collected in this context after it is no longer necessary for storage or restrict its processing if there are legal storage obligations.
(4) If we use contracted service providers for individual functions of our offer or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also specify the criteria for the storage period.
§ 2 Your rights
(1) You have the following rights vis-à-vis us with regard to your personal data:
- Right to information,
- Right to rectification or erasure
- Right to restriction of processing
- Right to object to processing
- Right to data portability
(2) You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data by us
(State Commissioner for Data Protection and Freedom of Information in North Rhine-Westphalia, Postfach 20 04 44, 40102 Düsseldorf, poststelle@ldi.nrw.de).
§ 3 Collection of personal data when visiting our website
(1) When you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred
- Website from which the request originates
- Browser
- Operating system and its interface
- Language and version of the browser software.
(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using, through which certain information flows to the entity that sets the cookie (in this case, us). Cookies cannot execute programs or transfer viruses to your computer. They serve to make the internet offering more user-friendly and effective overall.
(3) Use of cookies:
- a) This website uses the following types of cookies, the scope and functionality of which are explained below:
- Transient cookies (see b)
- Persistent cookies (see c).
- b) Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a “session ID”, which allows various requests from your browser to be assigned to the same session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
- c) Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete cookies at any time in your browser’s security settings.
- d) You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the features of this website.
- e) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise, you would have to log in again each time you visit.
- f) The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects, which are stored on your device.
These objects store the necessary data independently of the browser you use and do not have an automatic expiry date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.
§ 4 Privacy policy for the contact form
The personal data you provide us with in this contact request will only be used to respond to your request or to contact you and for the associated technical administration. It will not be forwarded to third parties.
You have the right to revoke your consent at any time with future effect. In this case, your personal data will be deleted immediately.
Your personal data will also be deleted without your revocation if we have processed your request or if you revoke the consent you have given here for storage. This also happens if storage is not permitted for other legal reasons.
You can obtain information about the data stored about you at any time.
Detailed information on data protection and the handling of personal data can be found in the general privacy policy of this website.
§ 5 Use of Google Analytics and Google Tag Manager
(1) This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator.
(2) The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
(3) You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
(4) This website uses Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are shortened before further processing, thus ruling out any possibility of personal identification. If the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.
(5) We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offering and make it more interesting for you as a user.
(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: http://www.google.de/intl/de/policies/privacy.
(7) This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate cross-device analysis of your usage in your customer account under “My data,” “Personal data.”
(8) Use of Google Tag Manager: Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personal data. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at the domain or cookie level, it remains in effect for all tracking tags implemented with Google Tag Manager.
§ 6 Use of Newsletter2Go for newsletter distribution (turboTIMES)
If you would like to receive the newsletter (turboTIMES) offered on the website, we need your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter.
To ensure that newsletters are sent with your consent, we use the double opt-in procedure. This allows the potential recipient to be added to a distribution list. The user then receives a confirmation email giving them the opportunity to confirm their registration in a legally compliant manner. Only when confirmation has been received will the address be actively added to the distribution list.
We use this data exclusively for sending the requested information and offers.
We use Newsletter2Go as our newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a certified German provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.
Further information can be found here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of your data, your email address, and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter.
Data protection measures are subject to technical changes. For this reason, we ask you to stay up to date on our data protection measures at regular intervals by reviewing our privacy policy.
§ 7 Use of store locator statistics in the turboWERKSTATT and turboHELD areas
Users of this website can use the store locator tool to search for workshops (turboWERKSTATT and turboHELD) that have been trained by BE TURBO. The store locator statistics tool is used to improve this partner system. When users of this website search for BE TURBO partners, the location searched for and whether the search was filtered for turboWERKSTATT and turboHELD are stored.
Privacy policy for prospective customer, customer, and contract data
This privacy policy applies to the processing of personal data in the context of pre-contractual measures (e.g., preparation of offers) and contract implementation (e.g., order fulfillment).
Who is responsible for data processing?
You can find further information about our company, details of authorized representatives, and additional contact options in our privacy policy and legal notice.
What data do we process about you? And for what purposes?
We process the data you provide for the purpose of contract implementation: For the billing address: Last name, first name, address, telephone number, email address, any different delivery address and, if you use direct debit, your bank details (IBAN and name of the bank).
If you do not provide us with the aforementioned data, it will not be possible to execute the contract or deliver the goods.
What is the legal basis for this?
Data processing is carried out exclusively for the purpose of fulfilling the contract. The legal basis for the processing of personal data is Art. 6 (1) lit. b) of the GDPR.
How long will the data be stored?
Personal data will be stored for the duration of the contract and deleted upon expiry of the statutory archiving obligations.
To whom will the data be passed on?
Your data will not be passed on to third parties unless this is necessary for the execution of the contract and there is a legal basis for the transfer. We use other service providers for the processing of personal data, including for sending emails. All processors have been carefully selected, support us in accordance with our instructions, and only have access to your data to the extent and for the period necessary to provide the services or to the extent that you have consented to the processing and use of the data.
Where is the data processed?
The data is processed exclusively on our own systems and in data centers in the Federal Republic of Germany.
Your rights as a “data subject”
You have the right to obtain information about the personal data we process about you. If you make a request for information that is not in writing, please understand that we may require you to provide evidence that you are the person you claim to be.
Facebook Fanpage Iframe
We use “Facebook Social Plugins” on our website, a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter referred to as “Facebook”). Facebook Social Plugins stores and processes information about your user behavior on our website. Facebook Social Plugins uses cookies, among other things, which are small text files that are stored locally in the cache of your web browser on your device and enable an analysis of your use of our website.
We use Facebook social plugins for marketing and optimization purposes, in particular to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behavior, we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in processing the above information.
You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in your web browser settings. We would like to point out that in this case you may not be able to use all the functions of our website to their full extent. You can also prevent Facebook from collecting the aforementioned information by setting an opt-out cookie on one of the websites linked below:
www.youronlinechoices.com/de/praferenzmanagement/
Please note that this setting will be deleted when you delete your cookies. You can object to the collection and forwarding of personal data or prevent the processing of this data by deactivating the execution of JavaScript in your browser. You can also prevent the execution of JavaScript code altogether by installing a JavaScript blocker (e.g., noscript.net or www.ghostery.com). Please note that in this case you may not be able to use all the features of our website to their full extent.
Our website includes features of the Instagram service. The Instagram service is one of the Facebook products provided to you by Facebook Ireland Limited. These functions are offered by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Instagram.
Further information can be found in Instagram’s privacy policy: https://help.instagram.com/519522125107875?helpref=page_content
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Status and updates to this privacy policy
This privacy policy is current as of May 25, 2018. We reserve the right to update the privacy policy at regular intervals to reflect changes in the underlying data processing processes.